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BoardQ vs DialedIn Agent Gamification

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BoardQ

7.4#3 in customer service gamification softwareFrom $8.99 a month
Free planWebAPI
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What both publish

FactBoardQDialedIn Agent Gamification
IntegrationsThe maker lists HubSpot, Zendesk, and Google Sheets (Beta) as native integrations, and describes webhook connections with Salesforce, Pipedrive, Zapier, and Make.The integrations page lists Salesforce, HubSpot, Zoho, Slack, Microsoft Teams, DNC.com, Verint, NICE, Twilio, Vonage, RingCentral, Zendesk, Jira, Google, REST API, webhooks, and SDKs.
Privacy and securityThe privacy policy says BoardQ may collect account details and usage data, and says it uses commercially acceptable means to protect personal data without guaranteeing absolute security.The privacy policy says the site uses regular malware scanning and an SSL certificate, and does not use vulnerability scanning or PCI-standard scanning.
SupportThe contact page gives [email protected] and says replies usually arrive within one business day, with priority for paid tiers.The About page says technical support and ongoing training are available by phone or online.

BoardQ plans

  • BasicFree
  • Premium$8.99 a month
  • Enterprise$89 a month

DialedIn Agent Gamification plans

  • 200+ users$25 a month
  • 100-199 users$39 a month
  • 50-99 users$59 a month
  • 5-49 users$69 a month

Pick BoardQ if…

BoardQ suits organizers of team contests, classroom quizzes, trivia, sporting events and other competitions who want shareable live scoreboards.

Pick DialedIn Agent Gamification if…

This feature suits high-volume outbound call centers that want agents and managers to view call activity and leaderboard standings. Mobile access to the web portal may suit teams checking dashboards and reports on mobile devices.

Charts they share