
BoardQ
7.4#3 in customer service gamification softwareFrom $8.99 a monthFree planWebAPI
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| Fact | BoardQ | Centrical |
|---|---|---|
| Integrations | The maker lists HubSpot, Zendesk, and Google Sheets (Beta) as native integrations, and describes webhook connections with Salesforce, Pipedrive, Zapier, and Make. | Centrical describes integrations with CRM, CCaaS, WFM, QA, LMS, HRIS, and voice-of-customer systems, as well as API, iFrame, and OEM embedding options. |
| Support | The contact page gives [email protected] and says replies usually arrive within one business day, with priority for paid tiers. | Customer support is tiered according to project scope, with customer success resources including an admin learning program, Help Center, product updates, events, in-app notifications, and micro-tips. |
BoardQ suits organizers of team contests, classroom quizzes, trivia, sporting events and other competitions who want shareable live scoreboards.
Centrical is aimed at contact center, sales, learning and development, and frontline teams. Its features may suit organizations looking to connect performance data with coaching, learning, and practice.