Bloomfire
7.2#55 in knowledge base softwareAndroidiOSWebAPI
VisitBloomfire vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Bloomfire | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | No | No |
| Integrations | Bloomfire lists SharePoint, Google Drive, Salesforce, Teams, and Confluence among its knowledge connector sources. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
Bloomfire plans
- Department—
- EnterprisePriced on request
- Team—
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Bloomfire if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.