Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs TeamViewer Frontline
TeamViewer Frontline
7.0#4 in remote visual support softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | TeamViewer Frontline |
|---|---|---|
| Integrations | Named integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options. | Frontline can integrate with backend systems such as PLM, WMS, and ERP, and its Command Center supports Active Directory integration. |
| Intended users | Blitzz describes its users as contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. | The product page presents Frontline for industrial operations, including logistics, manufacturing, maintenance, training, and remote assistance. |
| Security | Blitzz states that web traffic uses TLS, video and audio use NIST-approved AES 128-bit encryption, and stored data uses 256-bit AES-encrypted keys. | TeamViewer's ISO/IEC 27001:2022 certificate states that its information security management system covers the design, development, operation, and support of solutions including Frontline. |
| Support | The Concierge pricing page says support is available through email and a knowledge base, while support SLAs can be discussed with Sales. | TeamViewer describes consultation, configuration, integration, deployment, robust operation, and dedicated support for Frontline customers. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
TeamViewer Frontline plans
- TeamViewer FrontlinePriced on request
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick TeamViewer Frontline if…
Frontline suits industrial operations teams seeking guided workflows for logistics, assembly, inspection, training, or remote help. It may also suit organizations that need cloud or on-premises deployment and connections to backend systems.