Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs SupportScreen
SupportScreen
6.1#20 in video customer support softwareWebLinuxmacOSWindows
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | SupportScreen |
|---|---|---|
| Intended users | Blitzz describes its users as contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. | The product is designed for support teams assisting customers who may lack pre-installed support software, technical experience, a support contract or a high level of trust. |
| Security | Blitzz states that web traffic uses TLS, video and audio use NIST-approved AES 128-bit encryption, and stored data uses 256-bit AES-encrypted keys. | The maker says data is encrypted at rest and hop-to-hop, video is never stored, and the service is hosted on AWS and compliant with GDPR and CCPA. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
SupportScreen plans
No prices published.
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick SupportScreen if…
It suits support teams helping customers who may lack installed support software, technical experience, a support contract or a high level of trust. It is relevant when agents need live visual guidance across customer desktop platforms.