Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs SightCall Remote Visual Support
SightCall Remote Visual Support
7.1#6 in video customer support softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | SightCall Remote Visual Support |
|---|---|---|
| Company facts | LinkedIn lists Blitzz as privately held, founded in 2017, headquartered in San Jose, California, with 51–200 employees. | LinkedIn lists SightCall as privately held, founded in 2008, headquartered in San Francisco and employing 51–200 people. |
| Documentation | The help center contains dedicated sections for video sessions, integrations, API/embed work, troubleshooting and feature guides. | SightCall can create structured reports with transcriptions, notes, PDFs, timestamps, face blurring, downloads and media uploads. |
| Integrations | Named integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options. | Official integrations include Salesforce, Microsoft Dynamics, Zendesk, ServiceNow, SAP Field Service Management, Genesys, NICE, Microsoft Teams, Outlook and RealWear devices. |
| Limit: connectivity dependence | GetApp reviewers report that poor mobile or Wi-Fi service makes virtual inspections difficult. | G2’s review synthesis says performance can suffer when internet connections are unstable. |
| Limit: feature gaps | Reviewers mention missing or limited capabilities such as full-session recording, payment collection, longer bookmark text and additional augmented-reality functions. | Capterra reviews mention limited product evolution, missing ticket-history storage, weak text reading and a desire to send files or snapshots through chat. |
| Rating on Apple App Store | 5.0 out of 5 from 3 ratings | Not enough ratings or reviews to display an overview |
| Rating on G2 | 4.9 out of 5.0 from 6 reviews | 4.6 out of 5 from 21 reviews |
| Rating on GetApp | 4.7 out of 5 from 20 reviews | 4.1 out of 5 from 8 reviews |
| System requirements | Recommended browsers are Chrome 100+ on PC/Mac, Safari 13+ on iOS and Chrome 109+ on Android; minimum iOS is 15 and minimum Android is API 24. | The Apple listing requires iOS or iPadOS 14.0 or later; the Google Play listing distributes the Android app. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
SightCall Remote Visual Support plans
- SightCall InsightsPriced on request
- SightCall Remote Visual SupportPriced on request
- SightCall Xpert KnowledgePriced on request
- SightCall Xpert Knowledge StandalonePriced on request
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick SightCall Remote Visual Support if…
You want what its maker publishes above — check its page for the details.