Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs Grypp Universal CoBrowse
Grypp Universal CoBrowse
6.4#17 in video customer support softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | Grypp Universal CoBrowse |
|---|---|---|
| Integrations | Named integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options. | The product offers a public API for embedding cobrowsing into existing workflows and can connect with an existing support stack. |
| Intended users | Blitzz describes its users as contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. | Grypp describes Universal CoBrowse as built for contact center support teams helping customers complete online tasks. |
| Support | The Concierge pricing page says support is available through email and a knowledge base, while support SLAs can be discussed with Sales. | The Get Started page offers a tailored recommendation, personalized demo, and ROI estimate after speaking with Grypp’s team. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
Grypp Universal CoBrowse plans
No prices published.
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick Grypp Universal CoBrowse if…
It suits contact-center IT and support teams helping customers complete browser-based tasks. It also fits organizations needing browser access without exposing a customer’s full desktop or other apps.