
BizPlus IVR
6.8#4 in interactive voice response softwareFrom ₹2,499 a monthWebAPISelf-hosted
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| Fact | BizPlus IVR | Wazo Platform |
|---|---|---|
| Deployment | Enterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser. | Wazo Platform can be deployed and scaled on bare metal, virtual machines, or containers. |
| Founded | Landmark TechEdge says it was established in 2013. | 2016 |
| Integrations | Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI. | The maker says APIs can integrate third-party services, including billing capabilities, speech-to-text, AI, and sentiment analysis. |
| Purpose | BizPlus IVR is a cloud IVR and contact-centre platform that routes callers to agents, captures intent and logs conversations against customer records. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
BizPlus IVR suits teams that need configurable call routing, call recording, and caller self-service. Its integrations, dialling options, and deployment choices also address contact centres with differing operational requirements.
Wazo Platform suits developers building communications infrastructure to fit business and technical requirements. Its self-hosted deployment and telecom components may appeal to teams able to manage installation and configuration.