
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | Caregiver Scheduling |
|---|---|---|
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | Caregiver Scheduling combines shift scheduling, EVV, ADL logs, caregiver matching, credentialing, and authorization tracking for non-medical home care agencies. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The company states that data is encrypted with TLS 1.3 in transit and AES-256 at rest, with role-based access and audit trails. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Starter includes email support, Growth adds chat and priority support, and Scale adds phone support, onboarding assistance and a dedicated success manager. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
It is designed for non-medical home care agencies coordinating caregivers, visits, documentation, credentials, and Medicaid authorizations. Its three plans cover agencies with up to 10 caregivers through unlimited caregivers and locations.