BigChange
7.1#52 in field service management softwareAndroidiOSWebAPI
VisitBigChange vs Zuper
What both publish
| Fact | BigChange | Zuper |
|---|---|---|
| AI tools | BigChange Lightning adds AI agents for business questions, engineer training, job preparation, job documentation, customer summaries, messaging and GPS time tracking. | Zuper says its AI can draft job notes and summaries, surface next actions, and answer crews’ questions in the field. |
| Company | BigChange says it is headquartered in Leeds, United Kingdom, was founded in 2013 and is part of the Simpro Group. | Zuper says it was founded in 2016 and is headquartered in Seattle. |
| Customer portal | Yes | Customers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts. |
| Headquarters | Leeds, United Kingdom | Sammamish, Washington, United States |
| Integrations | BigChange describes integrations with Sage and Xero and says APIs and web services can support optional integrations with ERP and other industry platforms. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Intended users | BigChange says it serves trades and field service businesses, including plumbing and heating, drainage, utilities, fire and security, equipment hire, HVAC and electrical contracting. | Zuper identifies HVAC, plumbing, solar, roofing, and landscaping service teams among the businesses it serves. |
| Mobile app | The BigChange app lets field staff complete assigned jobs while on the road and is available through the iOS App Store and Google Play Store. | The mobile app lets field teams manage jobs, schedules, customer information, inventory, estimates, payments, and timekeeping. |
BigChange plans
- BigChange plansPriced on request
Zuper plans
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
Pick BigChange if…
BigChange suits UK field service businesses, including plumbing and HVAC, utilities, drainage, electrical contracting, and equipment hire. It connects office teams, field staff, and customers through management tools, a mobile app, and a customer portal.
Pick Zuper if…
You want what its maker publishes above — check its page for the details.