BeyondTrust Remote Support
7.6#41 in remote desktop softwareAndroidiOSWebAPI
VisitBeyondTrust Remote Support vs Zoho Assist
Zoho Assist
8.9#3 in remote desktop softwareFrom $10 a monthFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | BeyondTrust Remote Support | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | No | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,Chrome OS,iOS,Android | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
BeyondTrust Remote Support plans
- Remote SupportPriced on request
Zoho Assist plans
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - Professional—
- Remote Support - Enterprise—
- Unattended Access - Standard—
- Unattended Access - Professional—
Pick BeyondTrust Remote Support if…
Remote Support is aimed at enterprise service desks and organizations supporting users, servers, workstations, network devices, kiosks, or unattended systems. It may suit teams that need browser-based remote access and session auditing.
Pick Zoho Assist if…
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.