Beamer
8.0#4 in customer feedback softwareFrom $59 a monthFree planAndroidiOSWebAPI
VisitBeamer vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Beamer | Zonka Feedback |
|---|---|---|
| Audience | Beamer describes its platform as serving product and marketing teams, and its Custom plan offers enterprise-oriented security review and onboarding options. | The company describes the product as designed for customer and employee feedback, with use cases for CX, product, support, and frontline teams. |
| Company legal name | The terms identify Joincube, Inc. as the producer and owner of Beamer. | The Google Play listing identifies the developer as Classic Informatics Private Limited. |
| Headquarters | Boulder, Colorado, United States | Gurugram, Haryana, India |
| Integrations | Official integrations include Zapier, Segment, Intercom, Integrately and a WordPress plugin, with claims of more than 3,000 available apps through automation services. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Praise: support | Reviewers on Capterra and TrustRadius praise responsive, professional customer support. | G2 reviewers frequently describe onboarding and support as responsive, proactive, and willing to implement customer suggestions. |
| Product | Beamer is an embeddable product engagement tool for publishing product updates and communicating with users through a changelog and notification center. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
| Public API | The API uses JSON requests, supports multiple API keys and includes endpoints such as /unread/count and /posts. | The REST API uses admin-generated auth tokens, HTTPS, and region-specific US, EU, India, and Australia base URLs. |
| Rating on Capterra | 4.8 out of 5 from 35 reviews | 4.8 out of 5 from 68 reviews. |
| Rating on G2 | 4.7 out of 5 from 21 reviews | 4.7 out of 5 from 85 reviews. |
| Rating on TrustRadius | 6.7 out of 10 from 6 reviews | 9 out of 10 from 3 reviews. |
Beamer plans
- FreeFree
- Starter$59 a month
- NPS add-on$99 a month
- Feedback add-on$99 a month
- Pro$119 a month
- Scale$299 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Beamer if…
Beamer suits product and marketing teams that need to announce updates, target user groups, or collect and organize product feedback. Its Custom plan also lists enterprise-oriented security review and onboarding options.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.