Beamer
8.0#4 in customer feedback softwareFrom $59 a monthFree planAndroidiOSWebAPI
VisitBeamer vs Userback
What both publish
| Fact | Beamer | Userback |
|---|---|---|
| Founded | 2018 | 2016 |
| Integrations | Official integrations include Zapier, Segment, Intercom, Integrately and a WordPress plugin, with claims of more than 3,000 available apps through automation services. | Listed integrations include Jira, GitHub, Slack, ClickUp, GitLab, Intercom, Linear, Microsoft Teams, Notion, Zendesk, and Zapier. |
| Product | Beamer is an embeddable product engagement tool for publishing product updates and communicating with users through a changelog and notification center. | Userback helps product teams collect, understand, and act on user feedback in one place. |
| Security | Beamer states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data in transit and at rest. | The security page says Userback uses HTTPS with TLS 1.2 or 1.3, encrypts account data, and stores passwords as one-way hashes. |
Beamer plans
- FreeFree
- Starter$59 a month
- NPS add-on$99 a month
- Feedback add-on$99 a month
- Pro$119 a month
- Scale$299 a month
Userback plans
- Free ForeverFree
- Team$29 a month
- Business$79 a month
- Business Plus$159 a month
- EnterprisePriced on request
Pick Beamer if…
Beamer suits product and marketing teams that need to announce updates, target user groups, or collect and organize product feedback. Its Custom plan also lists enterprise-oriented security review and onboarding options.
Pick Userback if…
Userback suits product teams that want to collect bug reports, survey responses, feature requests, and product sentiment in one place. Its extension and mobile SDK also suit teams seeking feedback from websites or native iOS and Android apps.