Bay-Master
6.5#11 in automotive softwareAndroidiOSWebWindows
VisitBay-Master vs Shopmonkey
Shopmonkey
7.6#2 in automobile workshop softwareFrom $215 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Bay-Master | Shopmonkey |
|---|---|---|
| Customer communications | The software supports text and email reminders for appointments, services due, recommendations, and inactive customers. | The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. |
| Digital inspections | Users can customize inspection forms, add notes and pictures, and create estimates related to an inspection. | Digital vehicle inspections use templates attached to repair orders and let technicians capture photos, videos and notes for customer review and approval. |
| Headquarters | The contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755. | Morgan Hill, California, United States |
| Integrations | The site lists integrations or connections with QuickBooks, Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Product | Bay-Master is automotive repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. | Shopmonkey describes itself as all-in-one auto repair shop management software. |
| Security | Bay-Master says it follows generally accepted industry standards to protect personal and financial information in transmission and storage, while stating it cannot guarantee absolute security. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
| Support | The contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
Bay-Master plans
- EssentialsPriced on request
- High PerformancePriced on request
- TraditionalPriced on request
Shopmonkey plans
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- CRM Essentials add-on$349 a month
- Bookkeeping add-on$349 a month
- Clever$399 a month
Pick Bay-Master if…
Bay-Master suits auto repair shops that need to manage jobs, parts, inspections, schedules, and customer communication. Essentials is described as an option for a small shop that mainly needs to create invoices.
Pick Shopmonkey if…
Shopmonkey suits auto repair and related shops, including tire, quick lube, heavy duty repair, restoration, and RV businesses. It may fit teams that want digital estimates, payments, inspections, and shop workflow tools in one system.