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Backtrace vs Embrace User Session Insights

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Backtrace

7.7#4 in error monitoring softwareFrom $600 a year
Free planAndroidiOSWebLinux
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What both publish

FactBacktraceEmbrace User Session Insights
Founded20142016
IntegrationsBacktrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord.Telemetry forwarding supports Cortex XCOR, Datadog, Dynatrace, Elastic, Grafana Cloud, Honeycomb, New Relic, Observe and Splunk.
PurposeBacktrace manages cross-platform crashes and exceptions for software development, support, and QA teams.User Session Insights lets teams recreate mobile user journeys with production data to investigate issues.

Backtrace plans

  • DeveloperFree
  • Standard — Mobile$600 a year
  • Standard — Mobile and PC$900 a year
  • Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
  • ProfessionalPriced on request

Embrace User Session Insights plans

  • FreeFree
  • Pro$80, paid once
  • EnterprisePriced on request

Pick Backtrace if…

It suits development, support, and QA teams that need to capture and investigate software crashes across supported environments. Teams can choose hosted or on-premises deployment.

Pick Embrace User Session Insights if…

It suits mobile product and engineering teams investigating user-facing issues with session-level technical and behavioral context. Teams needing longer retention, more users, or ingestion beyond the Free plan caps should consider the paid plans.

Charts they share