Backtrace
7.7#4 in error monitoring softwareFrom $600 a yearFree planAndroidiOSWebLinux
VisitBacktrace vs BugSplat
What both publish
| Fact | Backtrace | BugSplat |
|---|---|---|
| Founded | 2014 | 2005 |
| Integrations | Backtrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord. | Documented integrations include Jira, GitHub, GitLab, Azure DevOps, Slack and Microsoft Teams, with more than 25 integrations advertised. |
| Security | Sauce Labs documentation says Backtrace uses TLS for data in transit and offers 256-bit AES encryption at rest as an Enterprise feature. | BugSplat states that it is SOC 2 Type II audited and GDPR compliant, with encryption in transit and at rest, SSO, MFA, access controls and PII scrubbing. |
| Support | The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team. | Users can contact BugSplat by email, in-app chat or Discord, and the company says engineers provide direct support. |
Backtrace plans
- DeveloperFree
- Standard — Mobile$600 a year
- Standard — Mobile and PC$900 a year
- Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
- ProfessionalPriced on request
BugSplat plans
- FreeFree
- Team$37 a month
- Business$208 a month
- EnterprisePriced on request
Pick Backtrace if…
It suits development, support, and QA teams that need to capture and investigate software crashes across supported environments. Teams can choose hosted or on-premises deployment.
Pick BugSplat if…
BugSplat suits teams tracking crashes across desktop, mobile, game, and web projects. Its free plan is described for side projects and prototypes, while Team is aimed at production apps with a small team.