
Backlog
7.7#6 in issue tracking softwareFrom $35 a monthFree planAndroidiOSWebAPI
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| Fact | Backlog | Jira |
|---|---|---|
| Automation rules | No | Yes |
| Founded | 2004 | 2002 |
| Free plan | Yes | Yes |
| Free-plan user limit | 10 | 10 |
| Guest access | Yes | Yes |
| Headquarters | Fukuoka, Japan | Sydney, Australia and San Francisco, California |
| Integrations | Listed integrations include Cacoo, Slack, Redmine and Jira importers, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | The pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
| Time tracking | No | Yes |
Backlog suits teams that want project and issue tracking alongside code management. Enterprise may fit organizations needing private hosting and centralized security controls.
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling