Backlog
7.7#6 in issue tracking softwareFrom $35 a monthFree planAndroidiOSWebAPI
VisitBacklog vs Bugzilla
What both publish
| Fact | Backlog | Bugzilla |
|---|---|---|
| Founded | 2004 | 1998 |
| Headquarters | Fukuoka, Japan | United States |
| Maker | Nulab, Inc. was established in 2004 with headquarters in Fukuoka, Japan. | The Bugzilla Project is managed by Zarro Boogs Corporation, a US non-profit incorporated in Michigan in 2023. |
| Purpose | Backlog combines project management, issue tracking, and team collaboration in one platform without per-user pricing. | Bugzilla is a defect-tracking system for tracking bugs, issues, enhancements, and other change requests in products. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. |
| Support | The pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise. | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. |
Backlog plans
- FreeFree
- Starter$35 a month
- Standard$100 a month
- Premium$175 a month
- EnterprisePriced on request
Bugzilla plans
- BugzillaFree
Pick Backlog if…
Backlog suits teams that want project and issue tracking alongside code management. Enterprise may fit organizations needing private hosting and centralized security controls.
Pick Bugzilla if…
Bugzilla suits software teams and organizations that need defect tracking, custom workflows, or controls over bug visibility. It is best considered by users able to install and maintain server software.