Backlog
7.7#6 in issue tracking softwareFrom $35 a monthFree planAndroidiOSWebAPI
VisitBacklog vs BUGtrack
What both publish
| Fact | Backlog | BUGtrack |
|---|---|---|
| Founded | 2004 | 2001 |
| Headquarters | Fukuoka, Japan | Long Grove, Illinois, USA |
| Integrations | Listed integrations include Cacoo, Slack, Redmine and Jira importers, Jenkins, Microsoft Teams, Google Drive, Dropbox, and iCal Sync. | Professional lists source control integration with CVS, Subversion and Microsoft Visual Source Safe, plus third-party integration with CRMdesk. |
| Purpose | Backlog combines project management, issue tracking, and team collaboration in one platform without per-user pricing. | BUGtrack is a hosted web application for tracking software defects, business issues, tasks and project work. |
| Security | Enterprise security features include SAML single sign-on, SCIM user provisioning, audit logs, centralized user and access management, and security integrations. | The privacy policy says data is encrypted in transit via a 256-bit SHA2 TLS certificate, attachments are encrypted at rest via AES256, and database backups are encrypted. |
| Support | The pricing page lists email support across plans, dedicated support on Premium, and an Enterprise Customer Success Manager on Enterprise. | The product page advertises a 24/7 support team and an online knowledge base. |
| Trial | Paid plans have a 30-day free trial with no credit card required, and plans cannot be switched during the trial. | Signup offers a 14-day free trial, and says trial data carries over if the customer continues with a paid account. |
Backlog plans
- FreeFree
- Starter$35 a month
- Standard$100 a month
- Premium$175 a month
- EnterprisePriced on request
BUGtrack plans
- Standard (small team)$15 a month
- Professional (small team)$30 a month
- Standard$99 a month
- Professional$199 a month
Pick Backlog if…
Backlog suits teams that want project and issue tracking alongside code management. Enterprise may fit organizations needing private hosting and centralized security controls.
Pick BUGtrack if…
BUGtrack suits software teams and organizations coordinating business issues or project work across locations. It fits buyers needing categorized issue histories, permissions, workflow controls, and browser access.