Babtec Complaints Management
7.4#1 in complaint management softwareFrom €29 a monthFree planAndroidiOSWebLinux
VisitBabtec Complaints Management vs TurnFriendly Financials
TurnFriendly Financials
5.6#16 in complaint management softwareWeb
VisitWhat both publish
| Fact | Babtec Complaints Management | TurnFriendly Financials |
|---|---|---|
| Founded | 1994 | 2001 |
| Headquarters | Wuppertal, Germany | The contact page lists the company address as Schillstraße 4, 90491 Nürnberg, Germany. |
| Integrations | Babtec says its configurable interfaces connect complaints management with PPS/ERP systems, including bidirectional data exchange with SAP; it also names Bosch’s electronic EMPB portal and sycat Process Designer. | The maker lists standard SAP interfaces, adapters for proprietary systems, parallel connections to multiple customer master data systems, and integrations for HR, mail servers, call centers and banking systems. |
| Purpose | The BabtecQ Complaints Management module manages customer and supplier complaints and supports processing them with the 8D method. | TurnFriendly Financials manages queries, complaints, claims, reclaims, feedback and other concerns for banks, insurers and financial service providers. |
| Support | Babtec lists support service hours as Monday through Friday, 8:00 a.m. to 5:00 p.m., and provides a support phone number and email address. | TurnFriendly invites prospective customers to contact its team or talk to an expert for questions. |
Babtec Complaints Management plans
- BabtecQube BasicFree
- BabtecQube Premium€29 a month
- BabtecQ Complaints ManagementPriced on request
TurnFriendly Financials plans
No prices published.
Pick Babtec Complaints Management if…
The module suits organizations handling customer or supplier complaints through structured 8D workflows. Babtec says it serves medium-sized companies and global corporations in industries including automotive, aerospace, consumer goods and medical technology.
Pick TurnFriendly Financials if…
You want what its maker publishes above — check its page for the details.