Babtec Complaints Management
7.4#1 in complaint management softwareFrom €29 a monthFree planAndroidiOSWebLinux
VisitBabtec Complaints Management vs Infreemation Complaints
Infreemation Complaints
6.1#10 in complaint management softwareWeb
VisitWhat both publish
| Fact | Babtec Complaints Management | Infreemation Complaints |
|---|---|---|
| Founded | 1994 | 2004 |
| Headquarters | Wuppertal, Germany | London, England, UK |
| Purpose | The BabtecQ Complaints Management module manages customer and supplier complaints and supports processing them with the 8D method. | Infreemation Complaints is case management software built to manage an organisation’s complaints. |
| Support | Babtec lists support service hours as Monday through Friday, 8:00 a.m. to 5:00 p.m., and provides a support phone number and email address. | The maker lists support by email at [email protected]. |
Babtec Complaints Management plans
- BabtecQube BasicFree
- BabtecQube Premium€29 a month
- BabtecQ Complaints ManagementPriced on request
Infreemation Complaints plans
- 1 Year site licensePriced on request
- 1 Year site license—
- 2 Year site licensePriced on request
- 2 Year site license—
- 3 Year site licensePriced on request
- 3 Year site license—
Pick Babtec Complaints Management if…
The module suits organizations handling customer or supplier complaints through structured 8D workflows. Babtec says it serves medium-sized companies and global corporations in industries including automotive, aerospace, consumer goods and medical technology.
Pick Infreemation Complaints if…
It may suit government departments, fire departments, hospitals, and local authorities managing rising complaint volumes. It is also relevant to teams that need case histories, deadline tracking, and complaint assignment.