B24
5.4#23 in legal intake softwareWeb
VisitB24 vs Zayda
What both publish
| Fact | B24 | Zayda |
|---|---|---|
| Integrations | The Multi-office plan lists custom integrations, while the Firm plan lists case-management handoff. | The integrations page lists 60 integrations, including lead sources, messaging, telephony, Google and Microsoft productivity tools, accounting products, AI providers, Zapier, REST API and webhooks. |
| Product | B24 provides AI intake for US law firms, answering case enquiries through WhatsApp and SMS. | Zayda describes itself as an AI sales CRM that responds to leads by email, WhatsApp, SMS and AI follow-up call, then updates the pipeline. |
| Support and onboarding | The Multi-office plan includes dedicated onboarding, and the site offers a 15-minute demo via WhatsApp. | The pricing page includes a dedicated onboarding specialist on Scale and SLA-backed support on Scale; the site also invites users to request personalized walkthroughs. |
B24 plans
- FirmPriced on request
- Multi-officePriced on request
- SoloPriced on request
Zayda plans
- FreeFree
- Growth$24 a month
- Team$49 a month
- Scale$85 a month
Pick B24 if…
B24 is aimed at US solo attorneys, firms with intake teams, and multi-office firms that want automated enquiry intake and routing. Firms should consider whether its firm-approved answer library and human escalation model fit their intake process.
Pick Zayda if…
Zayda may fit freelancers, agencies, creators, small teams, and growing sales organizations that want lead communication and pipeline management. The free plan is limited to one user and one pipeline.