
B24
5.4#23 in legal intake softwareWeb
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| Fact | B24 | Perspective AI Intelligent Intake |
|---|---|---|
| Integrations | The Multi-office plan lists custom integrations, while the Firm plan lists case-management handoff. | The product supports Slack, CRM connections and webhook-based workflow integrations. |
B24 is aimed at US solo attorneys, firms with intake teams, and multi-office firms that want automated enquiry intake and routing. Firms should consider whether its firm-approved answer library and human escalation model fit their intake process.
It suits businesses that want to qualify prospects before calls and route inquiries based on fit. The listed intake use cases include legal, patient, therapy and counseling, and financial services.