Avaya Experience Platform vs Twilio Studio
| Avaya Experience Platform | Twilio Studio | |
|---|---|---|
| Free plan | No | Yes |
| Paid from | $48/mo | Free |
| Platforms | api, self-hosted, Web | api, Web |
| Free plan | No | Yes |
| Paid from | $48/user/mo | |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Workforce management | Yes | |
| Visual flow builder | Yes | |
| Self-service data lookup | Yes | |
| Speech recognition | Yes | |
| API access | Yes | |
| Deployment | cloud |
Listed together in Best Interactive Voice Response Software