Avaya Cloud Office
7.3#66 in business phone systemsAndroidiOSWebmacOS
VisitAvaya Cloud Office vs Nextiva
What both publish
| Fact | Avaya Cloud Office | Nextiva |
|---|---|---|
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Morristown, New Jersey, USA | Scottsdale, Arizona, United States |
| Integrations | Avaya lists integrations across CRM, customer support, productivity, collaboration, and automation apps, with examples including Office 365, G Suite, and Salesforce. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Product | Avaya describes Cloud Office as a cloud communications platform combining voice, video, messaging, meetings, and collaboration. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
Avaya Cloud Office plans
- EssentialsPriced on request
- Essentials—
- Premium—
- Standard—
- Ultimate—
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
Pick Avaya Cloud Office if…
Avaya Cloud Office suits businesses needing unified calling, meetings, messaging, and collaboration across desktop, mobile, and browser devices. It is also presented for existing Avaya customers migrating to the service.
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.