Avaya Aura Private Cloud
6.8#131 in business phone systemsAndroidiOSWebAPI
VisitAvaya Aura Private Cloud vs NFON Cloudya
NFON Cloudya
8.6#4 in business phone systemsFrom €4.50 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Avaya Aura Private Cloud | NFON Cloudya |
|---|---|---|
| Call routing | custom | Administrators can route calls by time periods and exceptions such as holidays. |
| Company founded | G2 lists Avaya as serving customers since 2000. | NFON states that the group was founded in 2007. |
| Company legal name | Crunchbase identifies the legal name as Avaya LLC. | The maker is NFON AG, a German stock corporation headquartered in Munich. |
| Company size | LinkedIn lists Avaya in the 5,001–10,000 employee range. | NFON reports more than 400 employees across Europe. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Morristown, New Jersey, USA | Munich, Germany |
| Microsoft Teams | Avaya documentation says Teams direct routing enables calls between Aura Private Cloud and Teams and is included in UC Power Bundles; customers need an appropriate Microsoft license and must configure Teams. | Cloudya can work in Teams through a Teams app or premium Direct Routing; Direct Routing adds queues, ACD and contact-centre integration. |
| Rating on Apple App Store | 2.1 out of 5 from 349 ratings for Avaya Workplace | 5.0 out of 5 from 4 ratings |
| Rating on Capterra | 4.4 out of 5 from 92 reviews for Avaya UCaaS | 4.0 out of 5 from 19 reviews |
| Rating on G2 | 4.2 out of 5 from 254 reviews for Avaya overall | 4.5 out of 5 from 12 reviews |
Avaya Aura Private Cloud plans
- Avaya Aura Private CloudPriced on request
NFON Cloudya plans
- Cloudya Business Standard License€6.80 a month
- Cloudya Business Premium License€9.90 a month
- Cloud Business Telephony€4.50 a month
- NFON Cloud TelephonyPriced on request
Pick Avaya Aura Private Cloud if…
Avaya Aura Private Cloud is aimed at large enterprises and government entities with dispersed workforces or complex environments. It may suit organizations seeking employee communications with contact center and workforce management capabilities.
Pick NFON Cloudya if…
It suits businesses needing cloud calling across web, desktop, and mobile platforms. Teams needing multiple numbers, routing, voicemail transcription, or Premium’s added meeting and transcription features can compare the two listed licenses.