
Avature
6.8#2 in contingent workforce management softwareAndroidiOSWebAPI
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| Fact | Avature | LBi HR HelpDesk |
|---|---|---|
| Company history | Avature's history page says Dimitri Boylan began the Avature story in 2004. | LBi says it was founded in 1982 by Larry Beck in Hicksville, New York. |
| Founded | 2005 | 1982 |
| Headquarters | Avature lists its London office as its headquarters. | Melville, New York, United States |
| Hosting | Avature offers its private cloud, with data centers in the US, Europe, and Asia, or AWS public cloud hosting available worldwide. | The enterprise edition offers on-premise hosting and licensing or hosting on a dedicated server; the SMB versions are described as cloud-based. |
| Integrations | Avature's integration framework supports connections to HRIS, background-check, assessment, job-board, e-signature and text-messaging systems, among others. | LBi says the enterprise edition can integrate with HR, ERP, and email systems, and offers single sign-on. |
| Security | Avature says it holds ISO 27001, ISO 27017, SOC 1 and SOC 2 certifications and achieved FedRAMP Authorized status in April 2025. | The vendor says HR HelpDesk supports case confidentiality and describes the product as confidential and private, citing GDPR and HIPAA among relevant privacy requirements. |
| Support | Avature lists technical support, account management, implementation, technical services and training among its services. | LBi says it provides completely professional support from experienced staff and supports upgrades for installations. |
No prices published.
Avature is aimed at large enterprises with recruiting processes spanning multiple regions, brands, and role types. It may suit organizations looking to combine hiring with broader talent-management functions.
HR teams that need to manage employee questions, cases, and self-service information can consider HR HelpDesk. The vendor positions SMB editions for organizations with up to 2,000 employees and describes the enterprise edition as configurable for HR teams.