Aspect Workforce
7.4#4 in workforce management softwareFrom $1 a monthAndroidiOSWebAPI
VisitAspect Workforce vs Workforce.com
Workforce.com
7.9#1 in forecasting softwareFrom C$12.80 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Aspect Workforce | Workforce.com |
|---|---|---|
| Company headquarters and size | LinkedIn lists Aspect Software as privately held, headquartered in Boulder, Colorado, with 1,001–5,000 employees. | LinkedIn lists Chicago, Illinois headquarters and a 51–200 employee company size. |
| Documentation depth | The SDK guide includes API references, programming examples, a controller tester, web-service instructions, security-audit tables, and a glossary. | The help center lists hundreds of articles covering HR, permissions, mobile, time clocks, schedules, leave, timesheets, compliance, integrations, reports, security and payroll. |
| Founded | 1973 | 2012 |
| Integrations | WorkforceOS integrates with HR, payroll, and business intelligence systems, and Aspect says the platform also provides open APIs. | Official integrations include ADP, Azure, Gusto, Indeed, QuickBooks, Oracle, Paychex, Paycom, Shopify, Square, Toast, UKG, Workday and Xero. |
| Licence | An Aspect end-user agreement describes the software as proprietary and grants customers a non-exclusive, non-transferable internal-use licence. | Terms grant customers a limited, non-transferable SaaS usage licence and reserve intellectual-property ownership to Workforce.com, so the product is proprietary rather than open source. |
| Mobile app | The Aspect Workforce mobile app is an agent scheduling tool for iPhone and Android, and requires the new Cloud Workforce experience. | The Workforce mobile app is available for phones and tablets through device app stores. |
| Praise: support | GetApp’s review analysis says users often find support staff helpful, friendly, and thorough. | A G2 reviewer reported highly effective one-on-one support and better management of staff across multiple locations. |
| Rating on G2 | 4.2 out of 5 from 315 reviews | 4.5 out of 5 from 135 reviews |
| Rating on Gartner Peer Insights | 4.0 out of 5 from 90 ratings | 4.2 out of 5 from 37 ratings |
| Rating on GetApp | 4.2 out of 5 from 251 reviews | 4.7 out of 5 from 41 reviews |
| Scheduling | The product supports schedule management, shift swaps, availability checks, and automated approvals. | The platform builds demand-based employee schedules using labor forecasting and supports shift management. |
Aspect Workforce plans
- Basic$1 a month
- Aspect WorkforcePriced on request
Workforce.com plans
- All-in-One Plan (Canada)C$12.80 a month
- All-in-OnePriced on request
- HRPriced on request
- PayrollPriced on request
- SchedulingPriced on request
Pick Aspect Workforce if…
It is aimed at enterprise contact centers coordinating agents across multiple sites, regions, or countries. The mobile app is relevant to customers who activate the new Cloud Workforce.
Pick Workforce.com if…
Workforce.com may suit shift-based employers in hospitality, retail, or care that need scheduling, HR, and payroll tools together. Its mobile app is available to staff using phones or tablets.