
Aspect Workforce
7.4#4 in workforce management softwareFrom $1 a monthAndroidiOSWebAPI
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| Fact | Aspect Workforce | ShiftWizard |
|---|---|---|
| Founded | 1973 | 1990 |
| Integrations | WorkforceOS integrates with HR, payroll, and business intelligence systems, and Aspect says the platform also provides open APIs. | ShiftWizard connects to HR, payroll, clinical, EMR, ERP, and other systems. |
| Purpose | Aspect Workforce is a workforce management solution for contact centers that supports scheduling, forecasting, and performance tracking. | ShiftWizard helps healthcare organizations reduce labor costs, align schedules with patient demand, and engage staff. |
It is aimed at enterprise contact centers coordinating agents across multiple sites, regions, or countries. The mobile app is relevant to customers who activate the new Cloud Workforce.
ShiftWizard is for acute and non-acute healthcare organizations coordinating staffing across departments or facilities. It suits staff who need mobile access to availability, self-scheduling, and shift swaps, provided their organization uses the platform.