Artera
5.9#4 in patient engagement softwareWebAPI
VisitArtera vs Phreesia VoiceAI
Phreesia VoiceAI
6.1#3 in patient engagement softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Artera | Phreesia VoiceAI |
|---|---|---|
| Founded | Artera says it was founded in 2015. | 2005 |
| Headquarters | Santa Barbara, California, United States | Wilmington, Delaware, United States |
| Integrations | Artera says API, FHIR, and HL7v2 integrations connect its platform with EHRs and other patient-facing vendors. | Phreesia says its platform integrates bidirectionally with PM/EHR systems including Epic, athenahealth, Oracle, NextGen and others, and supports standards such as HL7, FHIR, CCD and CSV. |
| Security | Artera states its AI Agent products meet SOC 2 Type 2, HITRUST, and HIPAA standards, and that it does not use PHI or PII to train its models. | Phreesia lists HITRUST CSF, SOC 2 Type 2, PCI DSS Level 1 and PCI-validated Point-to-Point Encryption certifications or standards for its platform. |
| Support | Customers can submit support cases and enablement requests through the Customer Resource Center, which requires login for support requests. | Phreesia says every client receives a dedicated account owner reachable by phone, chat and email, with responses within 24 hours. |
Artera plans
No prices published.
Phreesia VoiceAI plans
- Phreesia Intake (includes VoiceAI)Priced on request
Pick Artera if…
Artera is aimed at healthcare organizations, including clinics, health systems, federally qualified health centers, and federal agencies. It may suit organizations seeking automated patient communications and care workflows connected with EHRs.
Pick Phreesia VoiceAI if…
Phreesia VoiceAI is intended for healthcare organizations, medical practices, and clinical teams managing patient calls. It suits teams seeking automated handling for scheduling, billing, refill, and related workflows.