Artera
5.9#4 in patient engagement softwareWebAPI
VisitArtera vs OhMD AI Agents
OhMD AI Agents
6.6#2 in patient engagement softwareFrom $300 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Artera | OhMD AI Agents |
|---|---|---|
| Founded | Artera says it was founded in 2015. | 2014 |
| Headquarters | Santa Barbara, California, United States | Burlington, Vermont, United States |
| Human handoff | The platform supports live transfers to staff with conversation context. | Staff can join an AI-handled conversation with its full context when a person is needed. |
| Integrations | Artera says API, FHIR, and HL7v2 integrations connect its platform with EHRs and other patient-facing vendors. | The integrations page lists EHR connections including AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed. |
| Product | Artera provides healthcare organizations with AI agents for patient communication and care workflows. | OhMD AI agents answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up across voice and SMS. |
| Security | Artera states its AI Agent products meet SOC 2 Type 2, HITRUST, and HIPAA standards, and that it does not use PHI or PII to train its models. | OhMD's Trust Center lists HIPAA and SOC 2 Type I and describes controls for infrastructure, organizational, product, and internal security. |
| Support | Customers can submit support cases and enablement requests through the Customer Resource Center, which requires login for support requests. | The Enterprise plan includes dedicated support, while the contact page directs users with technical or account questions to its support team. |
Artera plans
No prices published.
OhMD AI Agents plans
- Core$300 a month
- AI & Automation$500 a month
- Enterprise & scalePriced on request
Pick Artera if…
Artera is aimed at healthcare organizations, including clinics, health systems, federally qualified health centers, and federal agencies. It may suit organizations seeking automated patient communications and care workflows connected with EHRs.
Pick OhMD AI Agents if…
It suits healthcare organizations and care teams that want to manage patient calls, texts, scheduling, refills, referrals, and follow-up in one platform. Teams needing staff to take over AI conversations or connect supported EHRs may also find its listed workflows relevant.