Aptora
6.6#19 in appliance repair softwareFrom $50 a monthAndroidiOSWebAPI
VisitAptora vs Smart Service
Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Aptora | Smart Service |
|---|---|---|
| Company history | Aptora says it began selling Flat Rate Plus in 1996 and launched Total Office Manager in 2004. | The company timeline says My Service Depot began in 1992, Smart Service Enterprise launched in 2001, iFleet in 2010 and Smart Service Cloud in 2019. |
| Founded | 1996 | 1992 |
| Headquarters | Lenexa, Kansas, United States | Dublin, Ohio, United States |
| Integrations | Listed integration partners include Authorize.Net, EnerBank USA, Verizon Connect, Verizon Networkfleet, RevuKangaroo, CallCap, Celero and Fleet Complete. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
Aptora plans
- Customer Access Portal$50 a month
- Zone Pricing$499, paid once
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
Pick Aptora if…
It suits HVAC, plumbing, electrical, appliance, and contracting businesses that need accounting and field-service functions together. Its mobile access and API may fit teams working across office and field operations.
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.