AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitAppFollow vs Swell
What both publish
| Fact | AppFollow | Swell |
|---|---|---|
| Headquarters | Helsinki, Finland | Holladay, Utah, USA |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Swell lists integrations including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot, and Salesforce. |
| Review management | The platform centralizes app reviews and uses AI for personalized replies in any language while maintaining a brand’s tone. | The platform automates review invitations, monitors reviews, and drafts on-brand responses for one-click approval. |
AppFollow plans
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Swell plans
- Employee Experience InsightsPriced on request
- Online Reputation ManagementPriced on request
- Patient Experience InsightsPriced on request
Pick AppFollow if…
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Pick Swell if…
Swell is aimed at multi-location healthcare groups, including DSOs, MSOs, and specialty care groups. It may suit teams that want patient and employee feedback alongside review management.