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AppFollow vs Loox

AppFollow logo

AppFollow

8.8#1 in review management softwareFrom $19 a month
Free planAndroidiOSWebAPI
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Loox logo

Loox

7.6#24 in review management softwareFrom $49.99 a month
WebAPI
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What both publish

FactAppFollowLoox
APIAppFollow offers webhooks and an API to send reviews or data to other systems.Loox provides an API and webhooks for programmatic access to review data, custom widgets, integrations, and automated workflows.
Free planYesYes
IntegrationsDocumented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau.The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations.
ProductAppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it.Loox is a Shopify app for visual product reviews in the Reviews & UGC category.

AppFollow plans

  • FreeFree
  • ASO$19 a month
  • Essential$179 a month
  • Team$599 a month
  • EnterprisePriced on request

Loox plans

  • Convert$49.99 a month
  • Unlimited$299.99 a month
  • Beginner—

Pick AppFollow if…

AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.

Pick Loox if…

Loox is for Shopify brands seeking product reviews and visual user-generated content. It is Shopify-exclusive and is described as serving brands of any size.

Charts they share