
AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | AppFollow | GuestRevu |
|---|---|---|
| Company history | AppFollow says the idea originated at a hackathon in 2014, where co-founder Anatoly Sharifulin began building a tool to monitor app store reviews. | GuestRevu says it began helping hoteliers gather guest feedback in 2012. |
| Data protection | AppFollow describes GDPR processing, EU hosting, least-privilege access, encryption and anonymization controls, centralized logging, firewalls and regular penetration tests. | GuestRevu says it uses encryption in transit and at rest, strict access controls, secure infrastructure and monitoring, and internal security procedures. |
| Free plan | Yes | Yes |
| Headquarters | Helsinki, Finland | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Rating on Capterra | 4.6 out of 5 from 13 reviews. | 0.0 out of 5 from 0 reviews. |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 0 out of 5 from 0 reviews. |
| Rating on GetApp | 4.6 out of 5 from 13 reviews. | 0.0 out of 5 from 0 reviews. |
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.