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AppFollow vs GuestRevu

AppFollow logo

AppFollow

8.8#1 in review management softwareFrom $19 a month
Free planAndroidiOSWebAPI
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GuestRevu

8.6#3 in review management softwareFrom $34.99 a month
Free planAndroidiOSWebAPI
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What both publish

FactAppFollowGuestRevu
Company historyAppFollow says the idea originated at a hackathon in 2014, where co-founder Anatoly Sharifulin began building a tool to monitor app store reviews.GuestRevu says it began helping hoteliers gather guest feedback in 2012.
Data protectionAppFollow describes GDPR processing, EU hosting, least-privilege access, encryption and anonymization controls, centralized logging, firewalls and regular penetration tests.GuestRevu says it uses encryption in transit and at rest, strict access controls, secure infrastructure and monitoring, and internal security procedures.
Free planYesYes
HeadquartersHelsinki, FinlandLinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN.
IntegrationsDocumented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau.GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers.
Rating on Capterra4.6 out of 5 from 13 reviews.0.0 out of 5 from 0 reviews.
Rating on G24.6 out of 5 from 195 reviews.0 out of 5 from 0 reviews.
Rating on GetApp4.6 out of 5 from 13 reviews.0.0 out of 5 from 0 reviews.

AppFollow plans

  • FreeFree
  • ASO$19 a month
  • Essential$179 a month
  • Team$599 a month
  • EnterprisePriced on request

GuestRevu plans

  • CORE$34.99 a month
  • PRO+$93,348 a month
  • LITEFree
  • GROUP+Priced on request

Pick AppFollow if…

AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.

Pick GuestRevu if…

GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.

Charts they share