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AppFollow vs Feefo

AppFollow logo

AppFollow

8.8#1 in review management softwareFrom $19 a month
Free planAndroidiOSWebAPI
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Feefo logo

Feefo

6.8#75 in review management softwareFrom £149 a month
WebAPI
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What both publish

FactAppFollowFeefo
Free planYesNo
HeadquartersHelsinki, FinlandPetersfield, Hampshire, UK
IntegrationsDocumented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau.Feefo lists more than 600 integrations, including HubSpot, Klaviyo, Salesforce, Shopify, and WooCommerce.
ProductAppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it.Feefo collects and displays verified product and service reviews for businesses.
Review managementThe platform centralizes app reviews and uses AI for personalized replies in any language while maintaining a brand’s tone.Users can manage and respond to reviews from Feefo Hub, and genuine negative reviews cannot be deleted.

AppFollow plans

  • FreeFree
  • ASO$19 a month
  • Essential$179 a month
  • Team$599 a month
  • EnterprisePriced on request

Feefo plans

  • Essentials£149 a month
  • Enhanced£299 a month
  • PlusPriced on request

Pick AppFollow if…

AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.

Pick Feefo if…

Feefo suits businesses seeking to collect transaction-verified reviews and manage responses in one platform. Its packages are aimed at businesses of different sizes, and the maker names retail, travel, automotive, and finance among its sectors.

Charts they share