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Appcues vs Frill

Appcues logo

Appcues

6.6#4 in release notes management software
AndroidiOSWebAPI
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Frill logo

Frill

6.5#5 in release notes management softwareFrom $25 a month
WebAPIExtension
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What both publish

FactAppcuesFrill
IntegrationsAppcues offers native integrations including Salesforce, HubSpot, Intercom, Slack, Mixpanel, and Heap, plus MCP, webhooks, API, and Zapier connections.Listed integrations include Jira, Linear, Trello, Slack, Zendesk, Intercom, HelpScout, Zapier, Pabbly Connect, and Integrately; webhooks and an API are also available for custom connections.
SecurityAppcues states that customer data is encrypted in transit and at rest, with annual SOC 2 audits and annual third-party penetration tests.The Enterprise plan lists SOC2 compliance, audit logs, IP whitelisting, dedicated hosting, and dedicated support.

Appcues plans

  • EnterprisePriced on request
  • GrowPriced on request
  • StartPriced on request

Frill plans

  • Startup$25 a month
  • Business$49 a month
  • Growth$149 a month
  • Enterprise$349 a month

Pick Appcues if…

Appcues may suit product teams creating onboarding, adoption, or feedback experiences across web and mobile apps. It is particularly relevant for teams that want to make experience changes without engineering help for each change.

Pick Frill if…

Frill suits teams that want customers to submit and discuss ideas, answer surveys, and follow product progress. It also fits teams seeking integrations or an API for connecting feedback workflows.

Charts they share