Answerbase
6.2#22 in customer community softwareFrom $149 a monthWebAPI
VisitAnswerbase vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Answerbase | Zendesk Guide |
|---|---|---|
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Headquarters | Barcelona, Spain | San Francisco, California, United States |
| Paid from | 149 | 55 |
Answerbase plans
- Starter$149 a month
- Business$399 a month
- Advanced$799 a month
- EnterprisePriced on request
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Answerbase if…
Answerbase suits ecommerce merchants and teams managing product information, FAQs, and customer support content. It is intended for businesses using Shopify or other listed commerce platforms.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.