AMIGO
7.9#1 in change management softwareFrom $20 a monthFree planAndroidiOSWebAPI
VisitAMIGO vs Serviceaide ITSM
Serviceaide ITSM
6.3#8 in change management softwareFrom $2,800 a monthWebAPISelf-hostedWindows
VisitWhat both publish
| Fact | AMIGO | Serviceaide ITSM |
|---|---|---|
| API | Because the data model is native to Salesforce, AMIGO exposes inherited REST, SOAP and Bulk Data API access. | ChangeGear provides a RESTful API for custom integrations. |
| Compliance | The architecture page lists SOC 2 Type II, ISO 27001, GDPR, and AppExchange certification as inherited from Salesforce. | The maker says ChangeGear supports ITIL, HIPAA, GDPR, ISO, SOC 2, NERC, and FERC compliance requirements and records changes with an audit trail. |
| Headquarters | The maker lists 1900 Pacific Avenue, Dallas, Texas 75201 as its office. | Santa Clara, California, United States |
| Integrations | AMIGO runs inside a Salesforce org and the FAQ says it runs alongside Salesforce products such as Sales Cloud and Service Cloud. | Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP. |
| Purpose | AMIGO is a Salesforce-native platform for managing enterprise transformation programs across governance, people, process, technology, data, and value. | ChangeGear provides change management and IT service management, with cloud and on-premises deployment options. |
AMIGO plans
- Consulting partner programFree
- Contributor$20 a month
- Manager$85 a month
- Executive$145 a month
- AMIGO EnterprisePriced on request
- AMIGO ProPriced on request
Serviceaide ITSM plans
- Change Management$2,800 a month
- ITSM - ESMPriced on request
Pick AMIGO if…
You want what its maker publishes above — check its page for the details.
Pick Serviceaide ITSM if…
ChangeGear may suit organizations managing formal change processes alongside incidents, problems, and service requests. The maker highlights energy and utilities, financial services, healthcare, government, manufacturing, and education.