Ameyo Contact Center
6.0#26 in omnichannel contact center softwareWebAPISelf-hosted
VisitAmeyo Contact Center vs VICIdial
What both publish
| Fact | Ameyo Contact Center | VICIdial |
|---|---|---|
| APIs | CRM integration supports RESTful or SOAP web services to fetch and update customer data. | The feature list includes an agent-session API, a lead-import API, and web-based data export utilities. |
| Headquarters | Bengaluru, India | St. Petersburg, Florida, United States |
| Integrations | Documented CRM toolbar integrations include Salesforce, Microsoft Dynamics, Freshdesk, Zendesk, Zoho CRM, and Zoho Desk. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Product | Ameyo Contact Center by Exotel unifies voice, messaging, and digital channels to manage customer interactions and improve agent productivity. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
Ameyo Contact Center plans
- XPrimePriced on request
- XProPriced on request
- XTRMPriced on request
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick Ameyo Contact Center if…
You want what its maker publishes above — check its page for the details.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.