Amazon Lex
8.6#5 in chatbot builders$0.50 one-timeFree planAndroidiOSWebAPI
VisitAmazon Lex vs Teneo
What both publish
| Fact | Amazon Lex | Teneo |
|---|---|---|
| Purpose | Amazon Lex builds conversational interfaces for applications using natural language voice or chat. | Teneo is an enterprise conversational AI platform that runs on top of an existing contact center. |
Amazon Lex plans
- Text requestsFree
- Speech requestsFree
- AWS Free TierFree
- Speech requestFree
- Text requestFree
- Automated chatbot designer$0.50, paid once
Teneo plans
- SaaS Pro / SaaS EnterprisePriced on request
Pick Amazon Lex if…
Lex suits builders creating voice or chat assistants for self-service, information, transactions, enterprise productivity, or device control. It may also fit teams that want to connect bots with AWS services or contact-center channels.
Pick Teneo if…
Teneo is for enterprises that want conversational and voice automation on top of an existing contact center. It may suit teams needing contact center integrations, human handoff, and multiple deployment options.