Amazon Lex
8.6#5 in chatbot builders$0.50 one-timeFree planAndroidiOSWebAPI
VisitAmazon Lex vs Oracle Digital Assistant
Oracle Digital Assistant
5.9#13 in enterprise ai chatbots softwareAndroidiOSWeb
VisitWhat both publish
| Fact | Amazon Lex | Oracle Digital Assistant |
|---|---|---|
| AI bot generation | Yes | Yes |
| Deployment channels | multichannel | multichannel |
| Free plan | No | No |
| Human handoff | Yes | Yes |
| Knowledge-base answers | Yes | Yes |
| Visual flow builder | Yes | Yes |
Amazon Lex plans
- Text requestsFree
- Speech requestsFree
- AWS Free TierFree
- Speech requestFree
- Text requestFree
- Automated chatbot designer$0.50, paid once
Oracle Digital Assistant plans
- Hosted Named User—
- Hosted Employee—
- 1,000 Sessions—
Pick Amazon Lex if…
Lex suits builders creating voice or chat assistants for self-service, information, transactions, enterprise productivity, or device control. It may also fit teams that want to connect bots with AWS services or contact-center channels.
Pick Oracle Digital Assistant if…
You want what its maker publishes above — check its page for the details.