Amazon Lex vs BOTfriends AI Voicebot
| Amazon Lex | BOTfriends AI Voicebot | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | |
| Paid from | $0.50/mo | €500/mo |
| Platforms | Android, api, iOS, Web | api, self-hosted |
| Free plan | No | No |
| Deployment channels | multichannel | |
| Visual flow builder | Yes | |
| AI bot generation | Yes | |
| Knowledge-base answers | Yes | |
| Human handoff | Yes | Yes |
| Knowledge sources | CRM systems, ERP systems, ticketing systems, knowledge bases | |
| Helpdesk integrations | Lime Connect, Zendesk, Avaya, Genesys, Live Chat, PTnova, Freshdesk, Salesforce Service Cloud |
Listed together in Best Chatbot Builders