Amazon Connect vs QStory Workforce Management

Amazon Connect

8.6 #3 in Call Center Software

About Amazon Connect

QStory Workforce Management

6.3 #11 in Contact Center Workforce Management Software

About QStory Workforce Management
Amazon ConnectQStory Workforce Management
Free planNoNo
Free trialYesNo
Paid from——
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, iOS, Web
Free planNo—
Demand forecasting—Yes
Intraday management—Yes

Both are listed in Best Contact Center Workforce Management Software. On Everything Xiaomi, Amazon Connect scores higher on our published basis.