
Alloy Navigator
8.3#7 in it asset management softwareFrom $19 a monthAndroidiOSWebAPI
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| Fact | Alloy Navigator | HaloITSM |
|---|---|---|
| AI | Alloy AI assists with ticket resolution, knowledge discovery, change management and asset work using Navigator context and permissions. | Halo says its licence includes AI features such as ticket triage, auto-classification, knowledge suggestions, resolution recommendations and a virtual agent. |
| API | The public REST API exposes endpoints for authentication, profiles, objects, activities, dictionary values, actions, attachments and application configuration. | Halo’s product pages describe API integration, and its security page includes SaaS applications and APIs in the platform scope. |
| Deployment | Alloy offers SaaS, on-premises deployment, or installation in a customer Azure or AWS cloud. | Halo’s security page covers both cloud-hosted infrastructure and on-premise customer deployments. |
| Integrations | The integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox. | Halo advertises more than 250 native integrations and says integrations are included in its per-agent price. |
| Pricing limits | Cloud hosting fees are additional to base product prices, and the page says actual hosting costs may vary with virtual machine capacity and SQL Server configuration. | The standard licence is priced by agent count; Halo says end users and customers accessing the portal are free and pricing does not depend on tickets or data volume. |
You want what its maker publishes above — check its page for the details.
HaloITSM suits organizations managing service requests across IT and other departments. Its workflows, self-service portal and asset management may be useful to teams coordinating support across departments.