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Alloy Navigator vs HaloITSM

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HaloITSM

6.5#19 in it change management software
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What both publish

FactAlloy NavigatorHaloITSM
AIAlloy AI assists with ticket resolution, knowledge discovery, change management and asset work using Navigator context and permissions.Halo says its licence includes AI features such as ticket triage, auto-classification, knowledge suggestions, resolution recommendations and a virtual agent.
APIThe public REST API exposes endpoints for authentication, profiles, objects, activities, dictionary values, actions, attachments and application configuration.Halo’s product pages describe API integration, and its security page includes SaaS applications and APIs in the platform scope.
DeploymentAlloy offers SaaS, on-premises deployment, or installation in a customer Azure or AWS cloud.Halo’s security page covers both cloud-hosted infrastructure and on-premise customer deployments.
IntegrationsThe integrations catalog includes native and REST-API connections such as AWS, Azure, AnyDesk, Apple Calendar, Asana, BambooHR, Confluence, Dell and Dropbox.Halo advertises more than 250 native integrations and says integrations are included in its per-agent price.
Pricing limitsCloud hosting fees are additional to base product prices, and the page says actual hosting costs may vary with virtual machine capacity and SQL Server configuration.The standard licence is priced by agent count; Halo says end users and customers accessing the portal are free and pricing does not depend on tickets or data volume.

Alloy Navigator plans

  • Alloy Navigator Explorer$19 a month
  • Alloy Navigator Express$49 a month
  • Alloy Navigator Enterprise$89 a month

HaloITSM plans

  • Halo Enterprise Package—
  • Standard Halo licencePriced on request

Pick Alloy Navigator if…

You want what its maker publishes above — check its page for the details.

Pick HaloITSM if…

HaloITSM suits organizations managing service requests across IT and other departments. Its workflows, self-service portal and asset management may be useful to teams coordinating support across departments.

Charts they share