Alida
6.9#3 in customer experience management softwareAndroidiOSWebAPI
VisitAlida vs sandsiv+
What both publish
| Fact | Alida | sandsiv+ |
|---|---|---|
| Headquarters | LinkedIn lists Alida as headquartered in Toronto, Ontario, Canada. | Zurich, Switzerland |
| Integrations | The integrations catalog covers CRM, research, ITSM, HRIS, ecommerce, SSO, analytics, incentives, social, collaboration and storage systems, including Salesforce, Adobe, SAP, Tableau, Zendesk, Okta and HubSpot. | The integrations page lists Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, SurveyMonkey, and other tools. |
| Security and compliance | Alida describes encryption, regular audits, and compliance with SOC 2, GDPR, CCPA, and HIPAA standards. | The company lists ISO 27001, SOC 2 Type II, and CSA STAR, and says customer data does not train a shared model. |
| Support | Technical support is offered Monday through Friday, generally 8 a.m. to 6 p.m. local time, through tickets or support email. | SANDSIV says the expert who onboards a customer continues to answer their questions, without a ticket queue or handover at renewal. |
Alida plans
- Alida Enterprise Edition—
- Alida platform subscriptionPriced on request
- Alida subscriptionPriced on request
sandsiv+ plans
- sandsiv+Priced on request
Pick Alida if…
Alida is aimed at UX and product teams, researchers and research operations teams seeking customer feedback to inform product development, customer understanding or research governance. It supports mobile, web and API access.
Pick sandsiv+ if…
You want what its maker publishes above — check its page for the details.