AlertOps
8.1#4 in alert management softwareFrom $8 a monthFree planAndroidiOSWebAPI
VisitAlertOps vs ITOC360
What both publish
| Fact | AlertOps | ITOC360 |
|---|---|---|
| Company facts | LinkedIn lists AlertOps as privately held, founded in 2019, headquartered in Bloomingdale, Illinois, with 51–200 employees and an additional Chennai office. | LinkedIn lists ITOC360 as privately held, founded in 2018, headquartered in Dover, Delaware, with 51–200 employees. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | The integrations directory lists 59 native connectors across APM, automation, CI/CD, cloud, communication, logging, monitoring, observability, security and ticketing. |
| Mobile apps | AlertOps provides iOS and Android apps for viewing, acknowledging, assigning, escalating, closing alerts, adding notes, and checking schedules. | The iOS and Android apps let responders acknowledge, escalate, or resolve alerts from their phones. |
| Notification channels | AlertOps delivers alerts through email, SMS, voice calls, mobile push, chat tools, and live call routing. | Supported responder channels include voice calls, SMS, push, email, Slack, Microsoft Teams and custom webhooks. |
| On-call scheduling | Schedules support rotating or fixed shifts, overrides, time zones, vacation coverage, and follow-the-sun operations. | Schedules support daily or weekly rotations, timezone-aware coverage, holiday overrides, backup schedules and shift swaps. |
| Purpose | AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication. | ITOC360 is an incident orchestration platform that correlates alerts, routes them to engineers, escalates when needed, and tracks resolution. |
| Rating on Capterra | 4.7 out of 5 from 21 reviews | 5.0 out of 5 from 4 reviews |
| Rating on G2 | 4.7 out of 5 from 155 reviews | 5.0 out of 5 from 1 review |
AlertOps plans
- FreeFree
- Standard$8 a month
- Premium$18 a month
- Enterprise$28 a month
ITOC360 plans
- FreeFree
- Foundation$12 a month
- Advanced$18 a month
- Premium$28 a month
Pick AlertOps if…
AlertOps may suit teams managing on-call operations across multiple tools, especially global teams and incident response operations. Its mobile apps and automation features are relevant to teams coordinating alerts and response workflows.
Pick ITOC360 if…
ITOC360 is aimed at DevOps and SRE teams managing alerts and on-call response. Its plans address solo developers, early and growing teams, and teams of 20 or more.