Alchemer
9.0#2 in survey softwareFrom $315 a yearFree planAndroidiOSWebAPI
VisitAlchemer vs Hark
What both publish
| Fact | Alchemer | Hark |
|---|---|---|
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | Hark names Slack as an integration and says it is compatible with leading help desk and incident management systems. |
| Plan limit | The pricing FAQ says accounts needing more than three users must upgrade to a Business Platform account and contact Sales. | The Starter and Grow plans each list a maximum of 5,000 Harks, defined as interactions delivered through the Hark platform. |
| Reporting | Help documentation covers standard reports, crosstabs, comparison, fall-off, profile and TURF reports plus Excel, CSV and SPSS exports. | The platform offers real-time reporting, dashboard sharing, and automated email reports. |
Alchemer plans
- FreeFree
- Collaborator$55 a month
- Professional$165 a month
- Full Access$275 a month
- Business PlatformPriced on request
- Free PlanFree
Hark plans
- Hark Grow$1,150 a year
- Hark ScalePriced on request
- Hark StarterPriced on request
Pick Alchemer if…
Alchemer suits teams that need to collect feedback through multiple channels and connect it to business systems. It can also fit organizations seeking branching surveys, analytics, mobile in-app feedback, or integrations with tools such as Slack and Salesforce.
Pick Hark if…
Hark is aimed at CX, customer insights, support, marketing, product, and leadership teams that want to collect and analyze customer feedback. Its workflow options also suit teams using feedback in support or post-purchase processes.