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Alchemer vs Checkbox Voice of Customer

Alchemer

9.0#2 in survey softwareFrom $315 a year
Free planAndroidiOSWebAPI
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What both publish

FactAlchemerCheckbox Voice of Customer
API availabilityThe pricing page says API access is available for Business Platform accounts.Online API access requires a professional plan or higher, while on-premises installations have no stated API usage limits.
ComplianceAlchemer lists SOC 2 Type II, ISO 27001, GDPR, HIPAA, CCPA and FERPA compliance or support on its security pages.Checkbox states that its controls support requirements such as HIPAA and provides GDPR guidance describing controller and processor responsibilities.
Free planYesNo
IntegrationsThe platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems.Official feature information lists REST API, webhooks and Zapier integrations.
Rating on G24.5 out of 5 from 199 reviews4.1 out of 5 from 14 reviews
Rating on Gartner Peer Insights4.4 out of 5 from 89 ratings4.3 out of 5 from 22 reviews
Rating on GetApp4.5 out of 5 from 393 reviews4.1 out of 5 from 9 reviews
Rating on TrustRadius9.3 out of 10 from 68 reviewsNo overall score; 1 review and rating

Alchemer plans

  • FreeFree
  • Collaborator$55 a month
  • Professional$165 a month
  • Full Access$275 a month
  • Business PlatformPriced on request
  • Free PlanFree

Checkbox Voice of Customer plans

  • Solo$30 a month
  • Team$100 a month
  • Business$1,800 a year
  • EnterprisePriced on request
  • On-PremisesPriced on request

Pick Alchemer if…

Alchemer suits teams that need to collect feedback through multiple channels and connect it to business systems. It can also fit organizations seeking branching surveys, analytics, mobile in-app feedback, or integrations with tools such as Slack and Salesforce.

Pick Checkbox Voice of Customer if…

You want what its maker publishes above — check its page for the details.

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