Alchemer
9.0#2 in survey softwareFrom $315 a yearFree planAndroidiOSWebAPI
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| Fact | Alchemer | AskNicely |
|---|---|---|
| API access | Yes | Yes |
| Custom branding | Yes | Yes |
| Free plan | Yes | No |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | The integration directory lists connections including Salesforce, Microsoft Teams, HubSpot, and an API integration. |
| Logic branching | Yes | Yes |
| Product | Alchemer describes its platform as a way to capture feedback across surveys, reviews, social media, listings, websites, and apps, then connect that feedback to business systems and take action. | AskNicely is an AI-powered customer experience platform for multi-location businesses that captures customer sentiment and turns it into recommended actions. |
| Response analytics | Yes | Yes |
Alchemer suits teams that need to collect feedback through multiple channels and connect it to business systems. It can also fit organizations seeking branching surveys, analytics, mobile in-app feedback, or integrations with tools such as Slack and Salesforce.
AskNicely suits multi-location service businesses seeking to gather customer sentiment and coordinate follow-up across teams. Its maker says it supports businesses with 5 to 5,000 or more locations.